Livekhala Terms & Conditions — Know It, Understand It, Play Safe

By creating an account or using the livekhala platform, you are considered to have fully accepted these Terms & Conditions. If you disagree with any part of these terms, please refrain from using livekhala.

These terms constitute a legally binding agreement between livekhala and its users. livekhala reserves the right to update these terms at any time. Continued use of the platform following any update will be deemed acceptance of the revised terms.

Livekhala operates for entertainment purposes only. Participation is entirely voluntary and users engage at their own responsibility.

To open an account with livekhala, the following requirements must be met:

• You must be at least 18 years of age.
• You must be a real individual — accounts cannot be created by bots or automated programs.
• You must provide accurate and truthful information during registration — including your name, address, phone number, and email.
• Each person may operate a maximum of one account. Creating multiple accounts may result in all accounts being closed and any deposited funds being forfeited.
• Keep your account password confidential. You must not allow anyone else to access or use your account.

Livekhala may request a national ID, passport, or other documents at any time for account verification. Failure to provide them within the specified timeframe may result in a temporary account suspension.

The following rules apply to all deposits and withdrawals on livekhala:

• The minimum deposit amount is ৳200 BDT and the minimum withdrawal amount is ৳500 BDT.
• All deposits and withdrawals must be made using a mobile banking account (bKash, Nagad, Rocket) registered in your own name.
• Deposits or withdrawals through third parties are strictly prohibited.
• Withdrawal requests are typically processed within 24 hours. Delays may occur if KYC verification has not been completed.
• For suspicious transactions, livekhala may request additional documentation for verification purposes.

Livekhala strictly adheres to Anti-Money Laundering (AML) policies. If unusual transaction patterns are detected on any account, livekhala reserves the right to notify the relevant authorities.

To enjoy livekhala's bonuses and promotions, the following terms must be met:

• Each bonus has its own wagering requirement, which is clearly stated on the bonus page.
• The welcome bonus is available to new members only and can be claimed once.
• Wagering with bonus funds may be restricted to certain game categories.
• Expired bonuses will be automatically forfeited.
• Running multiple accounts to exploit bonuses or using any other dishonest means will result in all bonuses being forfeited.
• Livekhala reserves the right to modify, suspend, or cancel any promotion at any time.

All players on livekhala must follow the code of conduct below:

• All games are conducted fairly and impartially. Manipulation or fraudulent activity of any kind is strictly prohibited.
• Transactions affected by technical errors or system failures may be considered void.
• Using automated bots or software to play games is strictly prohibited.
• In any dispute over game results, livekhala's server logs will be treated as the final proof.
• Disrespectful behavior toward dealers in the Live Casino may result in a temporary or permanent account suspension.

If a technical issue causes a game to end incomplete, the bet for that round will be refunded. Please contact our support team in such cases.

Livekhala believes gaming should be fun — not a source of income. That is why we place the highest importance on responsible gaming.

• You can set daily, weekly, or monthly deposit limits on your account at any time.
• You can activate self-exclusion or a cooling-off period at any time if needed.
• If signs of problem gambling are detected, livekhala may proactively suggest a temporary break.
• If you need assistance, visit our Responsible Gaming Visit the page.

Your personal information is a trust we take seriously. livekhala protects your data in the following ways:

• All data is stored and transmitted using SSL encryption.
• Your personal or financial information is never sold to third parties for advertising or marketing purposes.
• We may be required to share information with authorities due to legal obligations.
• You may request that your data be deleted; however, certain information may be retained for a specified period due to regulatory obligations.

For more details, please read our Privacy Policy page.

Livekhala reserves the right to suspend or terminate an account without prior notice under any of the following circumstances:

• Violation of these Terms & Conditions.
• Registering or submitting KYC with false information.
• Managing multiple accounts.
• Abusing the bonus system or engaging in fraudulent activity.
• Money laundering or suspicious financial activity.
• Use of the platform by anyone under the age of 18.

You may request to close your account at any time by contacting our support team.

If you disagree with any of our decisions, you may submit your complaint through the following process:

• Contact our support team first via live chat or email.
• Our support team will respond to your complaint within 48 hours.
• If your issue remains unresolved, you may request escalation to the management level.
• In the event of any dispute, livekhala's server records will serve as the final and definitive proof.

To file a complaint, please visit our Help Center Go to page.

Livekhala reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• For significant changes, a notice will be sent to your registered email or via SMS.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.